top of page

Chirp Mobile Terms of Service

Last Updated: January 16, 2025

1. Welcome to Chirp’s SMS Service

Thank you for using Chirp! If you have signed up for the mobile message service (the “SMS Service”) offered by Get Chirp, LLC and its websites, applications, and services, including but not limited to the hellochirp.com website and any Creator Pages located at chirp.me (collectively, “Chirp”, “we”, or “us”), these terms apply to you. 

By agreeing to these Mobile Terms, you represent and warrant that you are at least 18 years of age. The SMS Service is not intended for those under the age of 18. If you are accessing our SMS Services on behalf of someone else, you acknowledge that you have their permission to do so.

The SMS Service is provided by third-party Braze. Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”), which supplement the Chirp Terms and Conditions and Privacy Policy on our Websites. These Terms, along with any referenced policies or other documents linked here or elsewhere on the Website, form a binding legal agreement between you (sometimes referred to as a “User” or “you”) and Get Chirp LLC, and its officers, directors, agents, employees, representatives, internal operating units, affiliates, parents, subsidiaries, sublicensees, successors and assigns, and independent contractors (“Chirp,” “we,” or “ours”). If you do not agree to these Mobile Terms, you should unsubscribe from the SMS Service immediately.

2. Changes to the Mobile Terms and SMS Services

We may modify or cancel the SMS Services or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time to, among other things, address changes made to the Braze platform,and your continued use of the SMS Services following the effective date of any such changes shall constitute your acceptance of such changes.

3. Consent to Receive Messages; Voluntary Participation

By consenting to the SMS Service, you agree to receive recurring SMS/text messages from and on behalf of Chirp through your wireless provider to the mobile number you provided to us. If your mobile number is registered on any state or federal Do Not Call list, but you then opt in to our SMS Service, then you are agreeing to receive text messages, which will supersede your prior decision to be placed on the Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You do not have to sign up for the SMS Service in order to make any purchases, and your consent is not a condition of any purchase with Chirp. Your participation in the SMS Service is completely voluntary.

4. Opt Out

You may opt out of the SMS Service at any time. Text the single keyword command STOP to Chirp’s 10-digit phone number or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Chirp mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

5. Wireless Charges May Apply

We do not charge for the SMS Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

6. Support

For support or assistance with the SMS Service, just text HELP to Chirp’s 10-digit phone number or email support@hellochirp.com.

We may change any short code or telephone number we use to operate the SMS Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received, and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the SMS Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for SMS Service with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the SMS Service, any errors in such information, and/or any action you may or may not take in reliance on the information or SMS Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Policy.

Sign up and start customizing your chirp experience

Sign up and start customizing your chirp experience

Sign up and start customizing your chirp experience

Sign up and start customizing your chirp experience

bottom of page